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Leaking how to proceed? Bottle Out of warranty
Hello (NAME), Thank you for your email. It is a shame that your (product) is damage! I'm going to help you with this issue, but I need you to provide me with some information. Did you buy your (product) through our website or in a different store? To ...
broken buckles - purchased in our web ( Out of Warranty)
"Hi xxxx, My name is Manuel and I´m happy to help you. I´m very sorry to hear about your helmet. Could you please tell me your order number ? so I can check the warranty Was it purchased in our web or in a different store ? Thank you in advance and ...
broken buckles - purchased in our web ( Out of Warranty)
"Hi xxxx, My name is Manuel and I´m happy to help you. I´m very sorry to hear about your helmet. Could you please tell me your order number ? so I can check the warranty Was it purchased in our web or in a different store ? Thank you in advance and ...
warranty in case of accident
Good morning, We are very sorry to hear about this issue and hope you are well. Please find attached our warranty policy, which states that our products have a 3 year warranty covering any quality issues. In the event of an impact the helmet should ...
Leaking how to proceed? Bottle Under warranty
Hello (NAME), Thank you for your email. It is a shame that your (product) is damage! I'm going to help you with this issue, but I need you to provide me with some information. Did you buy your (product) through our website or in a different store? To ...