broken buckles - purchased in our web

broken buckles - purchased in our web

Hi xxxx, My name is Manuel and I´m happy to help you. I´m very sorry to hear about your helmet. Could you please tell me your order number ? so I can check the warranty Was it purchased in our web or in a different store ? Thank you in advance and have a lovely day. Best regards, *pedir fotos si no te las pasas step 2 Hi xxx, Thank you for the prompt reply and for the information provided. Indeed there is a quality issue with your helmet and unfortunately this broken piece can not be replaced. Since the helmet is still under warranty we will send you a new one at no cost to you. Could you please confirm your delivery address and phone number to us ? Looking forward to hearing from you Have a nice day and best regards,

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      Hi xxxx, My name is Manuel and I´m happy to help you. I´m very sorry to hear about your helmet. Could you please tell me your order number ? so I can check the warranty Was it purchased in our web or in a different store ? Thank you in advance and ...

    • broken buckles - purchased in our web ( Out of Warranty)

      "Hi xxxx, My name is Manuel and I´m happy to help you. I´m very sorry to hear about your helmet. Could you please tell me your order number ? so I can check the warranty Was it purchased in our web or in a different store ? Thank you in advance and ...

    • broken buckles - purchased in our web ( Out of Warranty)

      "Hi xxxx, My name is Manuel and I´m happy to help you. I´m very sorry to hear about your helmet. Could you please tell me your order number ? so I can check the warranty Was it purchased in our web or in a different store ? Thank you in advance and ...

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      Hi xxxx, My name is Manuel and I´m happy to help you. CAMPOS I´m very sorry to hear about your helmet. Could you please tell me your order number ? so I can check the warranty Was it purchased in our web or in a different store ? Thank you in advance ...

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