Not working

Hello (NAME), Thank you for contacting us. Can you give us some more info to solve the error as soon as possible? What's you operating system and mobile model? What's the specific error showed by teh App? Can you send us some screenshots of it? Thank you so much! Have a great day, (CLOSCANAME) STEP 2 Hello (NAME), Thank you so much for your feedback. =) We will forward this information to our IT team and get back to you as soon as possible. Have a great day,