spare parts

spare parts

Hello xxx, My name is Manuel and I am happy o help you. I'm very sorry to hear what happened to your Helmet / bottle. Could you please send us a picture and your order number to check the model? Thank you for contacting us and have a lovely day. STEP 2 Hello xxx, Thank you for getting back to us. I can see the model now ! =) Below we detail the steps to purchase a new lock/cap/buckle ... 1. you need to transfer the amount of the lock plus the shipmen to: Closca Design BANCO BILBAO VIZCAYA ARGENTARIA, S.A. BIC/SWIFT: BBVAESMM IBAN: ES68 0182 6046 6402 0167 2161 subject: replacement lock - (número del ticket) That would be 15€. 2- Reply to this e-mail with the receipt, your complete address and phone number. As soon as we get your email ,we will proceed to send you a new one. If you have any other questions or doubts, please let us know, we will be happy to help. Have a nice day and best regards, STEP 3 *Hay que calcular los gastos de envío de acuerdo con la dirección del cliente. Producto 5€. Dentro de España: 4,90 € En Canarias: 19,90 € Resto de países incluidos en el Territorio Europeo: 12,90 € En el resto del mundo: 19,90 € *Si el cliente se queja indcadle que los gastos de envío son los mismos en nuestra página y que ofrecemos la posibilidad de envío gratuito para pedidos superiores a : 99 € EN ESPAÑA Y EUROPA y 159 € PARA EL RESTO DEL MUNDO Por si quiere aprovechar y hacer un pedido más grande. En este caso habría que sacarlo desde la oficina para poder incluir el recambio en el paquete.

    • Related Articles

    • Can I purchase only the glass bottle?

      Hello (NAME), Thank you so much for your email. I´m very sorry to hear about your bottle. Currently, we cannot supply you only the glass, since our product consists of the complete bottle and we cannot serve it in parts. At present we are selling ...

    • Can I purchase only the glass bottle?

      Hello (NAME), Thank you so much for your email. I´m very sorry to hear about your bottle. Currently, we cannot supply you only the glass, since our product consists of the complete bottle and we cannot serve it in parts. At present we are selling ...

    • Broken strings

      The hull folding system and its component parts are tested to withstand more than 10,000 folding and unfolding cycles under normal conditions of use. There are many factors that can influence the durability of the helmet, such as weather, ...